If you operate as an unregistered NDIS provider, you can only deliver services to self-managed and plan-managed participants. NDIA-managed participants require registered providers. Always confirm the participant’s management type before providing services to avoid unpaid claims.
For compliance, maintain accurate records such as invoices, receipts, and mileage logs. Ensure your ABN is included on invoices. Monitor your turnover closely to avoid missing GST registration deadlines. Issue tax invoices within 28 days when requested for taxable sales of AUD 82.50 or more.
GST: When to Register — and When Services Are GST-Free
You must register for GST when your GST turnover reaches or is expected to reach AUD 75,000 in any 12-month period (AUD 150,000 for non-profits). Registration is required within 21 days once you know you will exceed the threshold.
Many health services are GST-free if provided by recognised professionals and are clinically necessary. Cosmetic or non-therapeutic services are generally taxable. Always check the latest NDIA pricing arrangements—podiatry services currently cap around AUD 188.99 per hour.
Unregistered NDIS Providers: Who You Can Serve
Unregistered providers may invoice self-managed and plan-managed participants only. NDIA-managed plans require registered providers. Confirm this upfront and include it in your service agreement and invoice to prevent claim rejection.
Plan managers can pay unregistered providers but must follow NDIA price limits. Self-managed participants can choose any provider and negotiate pricing within their budget.
Invoice Like a Pro: ABN, Required Details & NDIS Codes
Every invoice should include:
- Your ABN, issue date, clear service description, and price
- If GST-registered: show the GST amount or state “Total price includes GST”
- For invoices ≥ AUD 1,000, include the buyer’s identity or ABN
Provide a tax invoice within 28 days when requested for taxable sales of AUD 82.50 or more. For NDIS claims, use accurate support item codes and participant details to ensure timely payment.
Getting GST registration timing, GST-free health rules, NDIS eligibility, and tax-invoice details right is critical to avoid reassessments and rejected claims. We can review your turnover, invoice templates, and NDIS billing so you stay compliant and paid on time’s agreements, or how to respond to ATO enquiries, engage an accountant. We’ll help you apply Australian taxation law correctly, prepare compliant invoices and records, and manage any ATO interactions so your lodgments are accurate and on time (in AUD).
Speak with our team today to stay compliant and confident.